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In Spotlight: MBA In Retail Management

India's retail sector on growth path; Time for sectoral MBA

The current rate at which the retail industry is spreading its wings all over the country indicates only one thing that it will remain a lucrative pond. 


The economy of India is touching new heights, and that too against many odds. As it comes along in a shining fashion, the changes are already being felt by people of this country and they are happily ready to welcome them.

The number of Indians who can afford of living a top-notch lifestyle is rising. The industry that is literally responsible for a swift turnaround as to how people of this growing economy live is the Retail Sector.


When the economy of India got liberalized in 1991, there was a great deal of hope swaying around that people here will be able to get whatever they wished for. Certainly, this is the case now, in 2011, 20 years after the start of the liberalization process. In effect, the moment India latched onto the idea of going global; people’s behavior and choices in the country also got a significant facelift.


The triggering force behind people’s growing desires to acquire everything they hoped for is their rising income which has seen a lot of improvement. This change in mindset also led to their curiosity towards purchasing branded luxury items from outside.


In retrospect, the retail sector in India could be referred to as its one of the fastest growing sectors with a lot of potential. So let’s familiarize ourselves with this strong portion of the Indian economy which has ensured the country to be regarded as the next emerging retail destination.


The current rate at which the retail industry is spreading its wings all over the country indicates only one thing that it will remain a lucrative pond for both national and international players to swim in.


Before this, it is important to know that there are two types of retail business implemented everywhere. One of them is the organized retail and the other one is unorganized retail.


Since India has been a traditional market for a long time, the latter has always dominated the psyche of people in the country. The unorganized type of retail usually comprises small and medium grocery stores, medicine stores, subzi mandi, kirana stores, betel shops etc that have long been the prime medium to cater to the several needs of the Indian people. Even today, 90% of retailing done in the country belongs to the unorganized sector according to a report by AT Kearney.


However, the tide seems to be shifting rapidly now. With increasing awareness about their likes and dislikes among the Indian people, the organized retail (whose growth rate was merely three percent till now) seems to have gone far ahead. It is expected to grow at a rate of 25 to 30% annually, according to a report by RNCOS. No wonder the number of malls, supermarkets and departmental stores coming up in metros in five years down the line will be too high as a result, making the organized retail as the ultimate target point for the investors to put their money into.


The factors that are reinforcing this trend
India’s economy being in a strong position is the first among many propitious signs for the massive boom taking place in retail business inside the country. What can’t be disputed with respect to this positive phase India is going through is also its population extension, the rising level of affluence coupled with the rapid construction of organized infrastructure all contributing to a big blown-up retail environment. The demographic dimension of the country is another advantage playing out in its favor.


Not far behind is the food retail market which is growing at a rate of 9% per annum. The arrival of players like McDonalds, KFC, RK Foodland, Jubilant Food Works (Dominos) and many more are bringing in a plethora of eating options for the Indian public. Hence, it’s a huge pot that needs to be utilized productively as it is expected to be worth US$ 150 billion by 2025, according to a report by KPMG. Followed by this, the other arenas like apparel, electronics, cosmetics & toiletries, mobile handsets and accessories and grocery too will be occupying the large share of the retail market. In between all this, the luxury brands are also seeing a sea change as the younger generations have their own varying aspirations to look forward to together with escalating income levels.


As this massive turnaround comes floating by, the need for well-decorated space is bound to emerge. This is where the boom in retail sector might also be making the real estate sector look like a hot property arena. In short, the current retail industry will soon be churning out tremendous sales from US$ 395.96 billion in 2011 to US$ 785.12 billion by 2015, thus making it one of the most money-spinning ventures and business models in the country (according to the Business Monitor International (BMI) India Retail Report). After all, it generates 12% of India’s GDP and employs almost 8% of the population with the existing growth rate at 8.5%. According to the statistics maintained by the Government of India, the jobs created by the retail sector will be huge, close to 10 to 15 million in the next five years. Moreover, according to a report by global consultancy and research firm PricewaterhouseCoopers (PwC), the value of Indian retail sector will be worth US$ 900 billion by 2014 up from US$ 500 billion at this time.


Presently, the top Indian retail players in the market are Bharti Retail, Aditya Birla Retail, Pantaloons Retail, Shopper’s Stop, Lifestyle, Landmark Group, K Raheja Corp Group and Reliance Retail. Rather it is turning into a competitive race among the old and the new players as well to get hold of this profitable sector. Hindustan Unilever, the country’s largest consumer Products Company is also determined to enter the market with its own coffee product. Even Starbucks and Dunkin’ Donuts (US most popular coffee chains) are busy making plans to launch their products in the Indian retail industry. The other big foreign giants planning to come to India to launch their products are Wal-Mart, Tesco, Germany's Metro AG, Carrefour, Boots Group and many others.


As the international retail giants begin to infiltrate the Indian retail sector, the FDI investments in the sector is expected to rise enormously. According to the Department of Industrial Policy and Promotion (DIPP) the upsurge of FDI investments in single-brand retail trading in the Indian retail sector was reported to stand at US$ 128.34 million. Most importantly, there is the rural segment of India that too is going to witness extraordinary changes as the next phase of retail revolution moves countryside. It would be generating 50% of retail business of the country by 2012, according to a market research report published by RNCOS (an industry research firm).


To put it in perspective, India is now the progressive hallmark of global prosperity thanks to its economy doing extremely well and creating a lot of scope for sectors like this to flourish quite independently. Henceforth, the Indian public will be enjoying and saluting the subtlety of free market where they will have access to multiple products because of this competitive sector facing new dominant players.


As the retail sector grows bigger and bigger, there would certainly be an urgent requirement to bring in new talents familiar with the know-how of this fast changing sector at each and every stage.


In essence, the format of the retail sector is taking a whole new turn and emerging with complex challenges. To meet these challenges, the skilled manpower is crucial. And that’s why there is no dearth of excellent job opportunities pertaining to this sector today. Not to forget, India is considered as the third most attractive market for retail investment in a list of 30 other emerging markets, according to the US-based global management consulting firm, A T Kearney in its 9th annual Global Retail Development Index (GRDI) 2010.


Few learning lessons: The downfall of Subhiksha
The collapse of Subhiksha as a retail chain was the biggest debacle to have occurred out of nowhere in the Indian retail history. The downfall provided several learning lessons to the retail sector players.


Started by R. Subramanian, an IIM graduate from Ahmedabad in 1997, it was the largest supermarket chain in India at the time. It had 150 stores across the country till 2006. Initially, powered by good results it was on the road to charting out massive expansion plans across the country. Within two years, the number of outlets it owned was 1600.


Top industry experts have attributed the downfall to several factors, including problems with funding strategy, supply management, and tough competition from emerging players like Reliance Fresh, RPG, Future Group.


Road to Management Career in Retail Sector
The retail sector needs skilful and smart professionals to meet the growing needs of this sector. Where will they come from? Undoubtedly, from the B-schools which are committed to providing the intelligent pupils who can tackle what lies there. For MBA aspirants, the retail sector is one of the most lucrative career options to dig their feet into.


Here are some of the reputed institutes which offer specialized MBA programs for the Retail sector:


XLRI Jamshedpur- It is one of the leading institutions in the country offering courses related to retail sector. The course it offers is Post Graduate Certificate in Retail Management (PGCRM) through satellite mode. The duration of this study course is 12 months. It is planned in such a way that people looking for managerial careers in the retail sector could easily fulfill their dreams. The enrolled students will first get to know about general business management and then retail management. Along the way, they would also be made familiar with Retail Communications Management, Customer Relationship Management, and Merchandising Management etc. For more info visit


Narsee Monjee Institute of Management (NMIMS), Mumbai - It offers full time MBA in Retail Management. The course would be touching upon various aspects pertaining to this huge industry like Financial Analysis & Management, Retail Sales Techniques, and Strategic Management for Retail Industry, Integrated Retail Communication etc. The duration of the course is two years. For more info visit


IMT-CDL, Ghaziabad- The course offered by it with respect to retail sector is PGDRM in Retail Management. The students of this program will be able to know about the modern concepts related to this sector such as in-depth consumer behavior and customer relationship management, promotional strategies, marketing culture followed in this sector and many more. The duration of the course is one year. For more info visit


NIIT Imperia - It offers a course in Retail Management. Basically, it is known as Retail Management Program. The participants will come to know about merchandising and purchase experience, value of assortment, shopper behavior, and logistics & supply chain management and many other things. The course is of one year. For more info visit


Symbiosis Center for Distance Learning, Pune- SCDL offers PGDRM in Retail Management. The students are taught about various formats of the organized sector such as planning and designing, merchandising, operations and logistics, franchising, store branding and marketing, database management and lots more. It is a one year program. For more info visit


Retailers Association of India- This Association offers PGPRM in Retail Management covering multiple areas of this industry like understanding contemporary retail management issues at the strategic level, adopting retail specific knowledge called for by the corporate retail sector etc. The duration of it is one year. For more info visit


Amity University - It offers full time MBA in Retail Management. The students of this program are made familiar with innumerable areas of this sector such as Business Environment & Strategic Analysis, Retail Sales & distribution Management, Merchandising & category Management and many more. The duration of the course is two years. For more info visit


K.J.Somaiya Institute of Management Studies & Research, Mumbai - The course offered by it is PGDM in Retail Management. It’s a two year full time program. For more info visit


Birla Institute of Management Technology (BIMTECH), Noida –The course offered by BIMTECH is PGDM in Retail Management. The areas covered under this course are basic retailing and management concepts, fundamentals of marketing and selling, managerial aspects etc. It’s a two year full-time program. For more info visit


Jaipuria Institute of Management, Lucknow - The course offered by it is PGDM in Retail Management. The areas covered by it are Retail Selling Skills, Marketing Research, Merchandise Management, Retail Banking and many more. The duration of it is two years. For more info visit


It’s high time that the MBA aspirants should start focusing on the might of retailing in India. This is where the next business revolution is taking shape.


    Location: Delhi / NCR

    Contact No.: +91-120-2323001-10, 9718444466

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    Plot No 5, Knowledge Park 2, Greater Noida, New Okhla Industrial Development Area, UP 201301

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    The Birla Institute of Management Technology T(BIMTECH) was established in 1988 under the aegis of the Birla Academy of Art and Culture. The Institute is supported by the B.K. Birla Group of Companies. Dr. (Smt.) Sarala Birla, Chairperson of Birla Academy of Art and Culture and Syt. B K Birla, Chairperson of the B K Birla Group of Companies, are the founders of BIMTECH. The Institute is governed by an eminent Board of Governors mostly drawn from the top echelons of industry.

    The fully residential campus of the Birla Institute of Management Technology (BIMTECH) is located in the National Capital Region (NCR). Its ambience is predominantly green. It has an enviable infrastructure fully connected with Wi-Fi facility.

    70+ faculty members with brilliant academic and industry track record engage the students. Their efforts are supplemented by inputs from guest faculty serving the industry in senior positions in Manufacturing, Trading, Finance, Operations etc.

    The academic pursuits of students are fully supported by a modern, well stocked library and seven state-of-the-art online databases. BIMTECH has international academic tie-ups with several leading European, American and Asian Centres of Management Education involving regular exchange of students and faculty.

    BIMTECH offers two year AICTE approved post-graduate courses in General Management (PGDM), International Business (PGDM-International Business), Insurance Business (PGDM-Insurance Business Management), and Retail Management (PGDM - Retail Management).

    The Centre for Research Studies conducts doctoral and Post-Doctoral Programmes, academic and industry focused researches. It has been one of the earliest centres of its kind in private business schools in the country. The programme is offered in collaboration with University of Mysore and Mohan Lal Sukhadia University, Udaipur.

    BIMTECH has introduced a Fellow Programme in Management (FPM) with an objective to transform talented young researchers into innovative thinkers and real world solution providers, seeking opportunities in academics or industry. The FPM effectively draws from the research strengths of faculty members at BIMTECH, who have cutting-edge research competence. This programme is both academically rigorous as well as highly relevant to the needs of today`s globalised business.

    Birla Institute of Management Technology has also introduced an Executive Fellowship Programme in Management (EFPM) with an objective to transform the willing researchers in the corporate world into innovative thinkers and real world solution providers, seeking to enhance value in their respective industry.

    BIMTECH has been able to establish strong industry linkages through its MDPs, Consultancy Projects, Short Term Projects with industry, Colloquiums, Round Tables etc. organized with industry and research bodies.

    BIMTECH is a mini-India in itself. It has students and faculty hailing from almost all the states of India, and also from a few foreign countries. It is this mix of nationalities, cultural backgrounds, academic and professional experiences which makes BIMTECH one of the most exciting and enriching business schools in India today!


    Location: Ghaziabad

    Contact No.: 0120-3015465, 480, 481, 490, 492, 493, 3998021

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    Address: A-16, Site 3, UPSIDC Industrial Area, Meerut Road, Ghaziabad - 201 003

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    IMT - CDL has been contributing to the educational revolution in its own way. Fully alive to the emerging challenge, the Centre has been in the forefront establishing a lead through preparing managers of tomorrow with distinct vision blended with technology and skills. The centre strives to create leaders in management and entrepreneurship by helping its students acquire the necessary skills. IMT - CDL offers a wide spectrum of management and information technology programmes. The curriculum is constantly updated to be in touch with the dynamic global and Indian environment. Learning is further enhanced by information technology that connects students to resources and data around the globe. The approach to management education is founded on continuous innovation, development of practical knowledge and a relentless commitment to academic excellence.

    Location: Lucknow

    Contact No.: +91 522 2394296/97, +91 9235462484, +91 92354 43816

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    Address: Jaipuria Institute of Management, Lucknow Vineet Khand, Gomtinagar Lucknow - 226 010

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    Established in 1995, Jaipuria Lucknow is committed to provide quality education and develop students into successful and responsible business leaders and entrepreneurs. Led by seasoned management guru Dr. Abhishek Nirjar; the institute has a pool of highly experienced full time faculty, duly supported by experienced industry managers and academicians as visiting faculty.

    Located in Gomti Nagar, the state of the art campus comprised of fully equipped conference halls / class rooms, auditorium with wi-fi facility,. The library has a rich collection of on-line as well as hard bound books and journals. Beside this, indoor and outdoor sports facilities, a swimming pool and separate well furnished hostels for men and women are available.

    Working on the philosophy to provide more practical exposure to the students, live projects and interaction with various experts from industry is held throughout the duration of the programmes.

    The Institute conducts two year full-time PGDM, PGDM (Financial Services) and PGDM (Retail Management) and a three year part-time PGDM programme (for working executives), all approved by All India Council of Technical Education, Ministry of HRD (Govt. of India).



    7th in North India Amongst Pvt B School (People Matters,2014),

    6th in North India Amongst Pvt B School (Business Today 2014),

    7th amongst Pvt B School in North India (CSR GHRDC 2014)


    Location: Delhi / NCR

    Contact No.: +91- 9310052542,9310052543, 0120- 2783086

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    Address: Sector - 23, Raj Nagar, Ghaziabad, 201 002 Uttar Pradesh, INDIA.

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    Why Choose NTC to study Fashion Retail?

    *NITRA TECHNICAL CAMPUS is one of the very few institutions that offer this program in the PGDM format.

    *Over 39 years of expertise in research, education and consultancy

    *Faculty from Top B-schools & Fashion Schools (IMT, IIT, NIFT, DU etc) with corporate experience

    *Global Exposure: Option to Study at Manchester Metropolitan University, U.K.

    *Application-oriented and Activity-driven teaching pedagogy

    *Round the Year Personality Development Programs

    *Affordable Fee: Rs. 1.20 lac/year ONLY

    *Strong Recruiters Network with over 1200 clients in India and Abroad

    *50 acre Wi-Fi Campus with hostel facility for boys and girls

    Career Opportunities:

    There are Worldwide Career Opportunities in categories such as

    *Category Managers

    *Retail Heads

    *Operations Managers

    *Retail Merchandisers

    *Visual Merchandisers

    *Fashion Buyers

    *Retail Buyers

    *Fashion Retail Entrepreneurs


    Location: Nasik

    Contact No.: 0253-2376107/08, 0253-2391750

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    Address: A 23, Shravan Sector, New Cidco, Nashik- 422008, nashik, Maharashtra. Pin code- 422008

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    Symbiosis Institute of Operations Management (SIOM) aims towards World Class Management Programs with emphasis on Operations Management. There is a need for managers who have a deep understanding of not just the commercial aspects but also the technical technological aspects which drive business. SIOM thus emphasizes on Operations Management with its uniquely devised syllabus focusing on diverse sectors like Retail, Logistics, IT operations, Consulting, banking & Insurance and of course manufacturing. SIOM is an effort to nurture the students` mindsets and skills so that they master the ability to manage ambitious corporate growth by achieving cost excellence, acquiring market excellence rapidly, strengthening and customizing design and building global regional operating footprints.

    SIOM is born out of the conviction that engineers, if forged and chiseled in an exclusive B-School environment can be outstanding Techno Business managers - professionals atop the current competitive markets with a vision for world class excellence


    Location: Jamshedpur

    Contact No.: +91 657 665 3333 / +91 657 398 3333

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    Address: XLRI, Circuit House Area (East),Jamshedpur 831 001, Jharkhand - India

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    XLRI was founded in 1949 by Fr Quinn Enright, S.J. in the Steel City of Jamshedpur. Fr. Enright visualized XLRI to be a partner in the liberation and development journey of the independent India with a vision of renewing the face of the earth. Fr. Bill Tome joined hands with him to bring that vision to fruition. Both, together with the other Jesuit companions, worked tirelessly towards translating the Vision Renewing the face of the earth into action.

    The oldest management institute in India and among the top five business schools in the country- invites applications from men and women

    * Aspiring to be business leaders of the future.
    * Seeking firm grounding in value based management

    Eligibility:- The candidate must hold a recognized Bachelors Degree in any discipline or complete by June 10, 2013.

    Step 1: XAT Registration: visit by paying online/ by cash or demand draft.
    XAT registration fee: Rs. 950/- For General candidates and Rs. 650(For SC/ST candidates)
    Test Centres: XAT will be conducted in 44 cities across the country and 3 overseas centres.

    Step 2: XLRI Academic Programme Registration: Visit and register also for the required programme(s) paying online/cash or demand draft.

    Fee details:

    For General candidates
    For SC/ST candidates
    For one programme
    Rs. 1050
    Rs. 750
    For more than one but maximum of three programmes
    Rs. 1650 (Rs. 1750*)
    Rs. 1250 (Rs.1350*)

    * With FPM as one of the choices, an additional amount of Rs. 100 has to be paid.